Yazar "Gözükara, İzlem" için Scopus İndeksli Yayınlar Koleksiyonu listeleme
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Development culture and TQM in Turkish healthcare: importance of employee empowerment and top management leadership
Gözükara, İzlem; Çolakoğlu, Nurdan; Şimşek, Ömer Faruk (Routledge, 2019)Total quality management (TQM) is directed at quality consciousness throughout all organisational processes. A successful TQM practice requires a culture that can adapt to changes and promote innovation. Development culture ...