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Cancel-for-Any-Reason Insurance Recommendation Using Customer Transaction-Based Clustering
Sadreddini, Zhaleh; Dönmez, İlknur; Yanıkömeroğlu, Halim (IEEE-INST Electrical Electronics Engineers Inc, 2021)In the travel insurance industry, cancel-for-any-reason insurance, also known as a cancellation protection service (CPS), is a recent attempt to strike a balance between customer satisfaction and service provider (SP) ...